Last update: 08/02/15
Terms & conditions
These terms and conditions set out the agreement between Mig-Projects bvba doing business as Mundooz.com or Mundooz and users who access our website (“Agreement”).
The terms “we”, “us”, “our” and “Mundooz” refers to Mig-Projects bvba, a company incorporated under the laws of Belgium. The term website refers this website and including subsites, including text, images, videos, software, products, services and other information contained in or presented. The term “user” and “you” refers to the customer visiting the website and/or contributing content on this website. The terms “tour-guide” or “guide” on this website loosely refers to all people who may provide services.
Any new features and/or services to our current service shall also be subject to these T&C’s. By accessing or using this website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully.
Mundooz is an online platform for travelers seeking to engage with locals all over the world to offer them the most outstanding experiences, tours and activities. We are a marketplace where demand (travelers) meets supply (local hosts). Through our website, travelers can book experiences, tours and activities with local hosts all over the world.
Mundooz is the brand name operated by Mig-Projects bvba, having its offices in Eethuisstraat 108, 2170 Merksem, Belgium. Company number:0552926922
Use of the Website
Copyright and Trademark
All materials contained on the website Mundooz.com,Mundooz.be and Mundooz.nl are protected by copyright laws. Access to the site does not grant you any right to the intellectual property rights of the material available. It is prohibited to copy, imitate or produce derivative works in any manner, or display, frame or mirror it by any means without the prior permission of Mundooz. You cannot monitor or copy the content on this website using any technology such as Robot, Spider, Scraper or any other automated or manual means without our permission.
The brand, the logo, the content and the overall look and feel of the website is the copyright of the company and may not be copied or imitated in any manner or by using any technology.
In case you believe any content on Mundooz is violating your copyright, please contact us at email@example.com with the details, and we will conduct an investigation if we feel necessary to do so.
Reviews and Forums
Reviews are an invaluable source of information to other customers. A guide who registers with Mundooz by virtue of this agreement submits and agrees to be reviewed and rated by the users of this website. Furthermore, he agrees that such a review and rating be displayed to the general public. Mundooz cannot be responsible for checking the accuracy of such a review or rating, and consequently cannot be responsible for any loss of revenue or any other harm or distress caused by any review published, even if it were to be determined at any time that the review was fraudulently or maliciously posted. In the event that a guide disputes a review in any way, he should contact Mundooz. It is solely up to the discretion of Mundooz as to whether to act on such information or notice. Mundooz cannot be held responsible for failing to act on such information or notice.
Participation on online forums helps generate a vibrant exchange of information. By submitting a message, information, photo, video, sound or any data in any format,(collectively referred to as “Content”), to any section of this website by any means, you grant Mundooz and its affiliates a royalty free, perpetual, irrevocable and sub- licensable right to display or publish the Content in question by any means and anywhere in the world we deem fit. Furthermore, you allow us to modify, adapt, translate or to create derivative works of the Content as we deem fit. You cannot hold Mundooz responsible for any loss or damage, financial or otherwise that you may suffer on account of granting Mundooz such right. You acknowledge and agree that your submissions are not confidential and nor are they proprietary. Mundooz will not be responsible or held liable for any harm or damage caused if the user uploads copyrighted or trademarked Content.
Mundooz merely provides a platform for guides to offer their activities, for past travellers to share their opinion and for the overall community to discuss issues that any traveller may need clarity on. Though we do not have any obligation to monitor the platforms provided or the Content, we may chose to do so, and retain absolute right at our discretion to edit or delete any Content without giving any reason. We also do not take any responsibility for any Content that our users may upload, post or provide links to on our website. We are also not responsible for any mistakes, libel, slander, obscenity or pornography that you may encounter on the website. We can delete data at any point of time without giving advance warning and will not be held responsible in any way for doing so.
General Restrictions on type of content that can be posted
You warrant that by using our website, you will not submit or publish in any manner any content or links to such content:
- That would violate any local or international laws.
- That would be considered libelous, defamatory, pornographic, obscene, harassing, threatening, inflammatory or objectionable in any way.
- That would impinge on anyone else’s intellectual property rights without having got their express approval.
- That you may know or believe to the best of your knowledge to be false, misleading or fraudulent.
- That may be completely irrelevant or unrelated to that particular area.
- That you may post whilst attempting to impersonate someone else.
- That may include private information of any third party including without limitation names, social security numbers, credit card details and such.
- That may potentially harm the website, the systems or cause a problem or corruption of the data in any way or that can cause a similar problem in the computers or systems of any visitor to our website.
- That Mundooz may find objectionable in any way, or inhibits the use of the site as intended, or that exposes Mundooz to harm or liability in any way.
If we believe you have violated the terms and conditions, we maintain the sole right and discretion to delete your account or restrict your access to certain parts of the website.
Contact Guides function
In case you message the guides through the “Contact Guides” link, guides will be forwarded a copy of your message. By virtue of using this feature, these guides will be able to contact you through the site. In case a traveller does not want the email to go to guides, then they should not make use of this email functionality.
Although most travel, including travel to international destinations is experienced without incident, travel to certain destinations may involve greater risk than other. It is the responsibility of the individual traveller to investigate and review travel advisories, restrictions, warnings and announcements issued by all sources, including those issued by your country and destination country authorities prior to booking travel. Some websites used by people for accessing such information include www.diplomatie.belgium.be, www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov and www.cdc.gov. Mundooz will not be held liable for any omission or lapse in due diligence on the part of the user or tourist. Additionally, Mundooz will not be held liable for any omission or lapse in due diligence by the guide registered on the website, or for any acts/omissions done by him.
Some of the activities such as some adventure sports can also be inherently risky. You should participate solely on your own risk, and in no circumstances will Mundooz be responsible to you or to your heirs or estate for any consequence of any activity that you may undertake during your trip. We also strongly encourage you to have suitable insurance at all times.
Sometimes tour-guides encourage or accompany tourists for shopping. Mundooz will not be held responsible for any money spent, or any goods bought, or for the quality of any goods, or any injury or loss arising from such products bought during a trip.
Mundooz cannot guarantee the accuracy of any information or content on this website. we do not provide any warranties, express or implied, in relation to its correctness, completeness, currentness, reliability, suitability for any purpose or otherwise (including for any information provided by third parties).Any mention of any product or services is by no means to be construed to be an endorsement of that product or service. We may change, add or remove information on the Website and its structure and functions at any time at our sole discretion, without specifically informing of any such change, and without removing outdated information or characterizing it as such. We may also block Users from accessing the Website or parts of it, or require certain conditions to be fulfilled for such access. We do not provide any warranties, express or implied, in relation to the availability of the Website or its functions, that the Website is free from defects, or that the Website and the infrastructure on which it runs is free from viruses and other harmful software. Moreover, we do not guarantee that information available on the Website has not been altered through technical defects or by unauthorized third parties.
We exclude our liability, and that of our agents and independent contractors, and our and their employees and officers, for damages relating to your access to (or inability to access) the Website, or to any errors or omissions, or the results obtained from the use, of the Website, whatever the legal basis of such liability would be, except liability for damages caused willfully or through gross negligence, and only to the extent permitted by applicable law.
Applicable law and jurisdiction
This website is operated by a company based in Belgium. These Terms & conditions and any disputes arising out of or in connection with it are subject to the substantive laws of Belgium, and will be subject to the exclusive jurisdiction of the courts at our seat, provided that we may bring actions against users for infringement of intellectual property rights before any competent court, and subject to mandatory law. In case of a dispute only the courts of district Antwerp are competent.
The information on this Website is for general informational purposes only. Information on this Website does not constitute an offer binding to us. Binding agreements with suppliers of activities available on the Website require a booking request through the platform and the supplier’s acceptance of the booking request according to the General Terms of Business.
Amendments to the terms & conditions
Mundooz reserves the right to change the terms & conditions at any time without prior notice. Any such changes will be posted online. If we make amendments, they apply as of the date of their publication on the Website. Please refer back to this section for the latest version of our terms & conditions.
The trips and activities mentioned on the website that take place outside the EU are exempt of TVA according Article 41 §2 bis BTW. Decision E.T. 126.109 dd. 06.05.2014
How you can contact us
If you have questions about these Terms & Conditions, please contact us at: firstname.lastname@example.org